(Operated by MEDSPARK RCM PVT LTD)
At 144acres.com, operated by MEDSPARK RCM PVT LTD, we are committed to providing a transparent, trustworthy, and seamless experience for all our users. We understand that issues may arise related to property listings, billing, transactions, or platform usage. This policy outlines how you can raise grievances and how we handle them.
If you encounter any problem related to billing, payments, listings, agent interactions, or any other service on 144acres.com, you can register your grievance through:
Email: info@144acres.com
Customer Care Phone: 9036363964
Contact Form: Available on the “Contact Us” page on our website
Please provide the following details to help us address your concern promptly:
Full Name
Registered Email or Phone Number
Description of the issue
Date and time of the incident
Any supporting documents or screenshots
Acknowledgement: We will acknowledge receipt of your grievance within 24 hours.
Review: Our team will investigate the issue carefully.
Response: We aim to resolve grievances within 7 working days. You will receive updates and a final resolution via email or phone.
Escalation: If you are not satisfied with the resolution, you may escalate the issue to our Grievance Officer at grievance@144acres.com.
We treat all grievances confidentially and fairly.
We do not tolerate discrimination or harassment.
Our platform follows all applicable laws and industry best practices.
Continuous improvement based on user feedback is our priority.